Shipping policy

Shipping Policy

Shipping Information

At NARA-STYLE, we aim to process and dispatch all orders as quickly and efficiently as possible.

Order Processing Time

  • All orders are processed within up to 2 working days from the moment the order is placed.

  • Orders are not shipped or delivered on weekends or public holidays.

  • During busy periods (sales, promotions, holidays), processing times may be slightly longer.

Shipping Method

  • We ship all orders via Royal Mail Tracked 48.

  • This service provides tracking information, allowing you to follow your parcel until delivery.

Delivery Time

  • Estimated delivery time is 2–3 working days after dispatch.

  • Delivery times are estimates and may vary due to external factors beyond our control (e.g. weather conditions, Royal Mail delays).

Shipping Costs

  • Shipping costs are calculated at checkout and displayed before completing your purchase.

Tracking Your Order

  • Once your order has been dispatched, you will receive a confirmation email with your tracking number.

  • Please allow up to 24 hours for tracking information to become active.

Incorrect Address

  • Please ensure that your shipping address is entered correctly at checkout.

  • We are not responsible for delays or lost parcels caused by incorrect or incomplete address details provided by the customer.

Lost or Delayed Parcels

  • If your order has not arrived within a reasonable time, please contact us at [your email address] and we will assist you in resolving the issue.